Frequently Asked Questions
Below are a few of the questions we get the most. If you don't see what's on your mind, reach out to us directly through the Contact Us page!
Our Mission & Impact
What is the mission of Bracelets for Humanity?
What is the mission of Bracelets for Humanity?
Our mission is simple: 1 Item Purchased = 1 Life Impacted. We believe jewelry should do more than shine; it should uplift and connect us. A portion of every purchase goes toward supporting communities in need, helping provide opportunities, resources, and hope where it’s needed most. When you wear our pieces, you carry kindness, purpose, and the quiet power of giving.
How does my purchase help communities in need?
How does my purchase help communities in need?
With every necklace, ring, or bracelet purchased, 25% of the proceeds is directly allocated to community-support initiatives. Your choice helps create ripples of positive change far beyond just a beautiful accessory.
Orders & Shipping
Can I change or cancel my order after it has been placed?
Can I change or cancel my order after it has been placed?
We process orders quickly to get them to you as soon as possible. If you need to make a change or cancel your order, please contact our support team immediately. Once an order has been shipped, it cannot be modified or canceled.
Do you offer free shipping?
Do you offer free shipping?
Yes! We offer Free Shipping on all orders over $50. If your order is under $50, standard shipping rates will apply at checkout
How can I track my order?
How can I track my order?
Once your order ships, you will receive a confirmation email with your tracking information. You can easily check the real-time status of your delivery by visiting the Track Your Order page located in our main menu and footer.
Do you ship internationally?
Do you ship internationally?
Yes, we ship worldwide so that anyone, anywhere can join our mission to give back. (Note: Shipping times and rates may vary based on your location.)
Products & Warranty
Do your products come with a warranty?
Do your products come with a warranty?
Yes! We offer a 1-Year Extended Warranty which can be added to any order for just $3.99 at checkout. This provides extra peace of mind that your meaningful jewelry is protected.
What types of jewelry do you offer?
What types of jewelry do you offer?
We offer a carefully curated collection of meaningful jewelry for both men and women, including Bracelets, Necklaces, Rings, and Earrings.
Returns & Exchanges
What is your return policy?
What is your return policy?
We want you to love your jewelry and the impact it makes. If you are not completely satisfied with your purchase, we accept returns and exchanges within 30 days of delivery. Items must be unworn and in their original packaging. Please reach out to our team via the Contact Us page to initiate a return.
What do I do if my item arrives damaged?
What do I do if my item arrives damaged?
We quality-check all of our jewelry, but if an item arrives damaged or defective, please contact us right away with a photo of the item, and we will make it right!
VIP Club
What is the VIP Club
What is the VIP Club
The VIP Club is a community that believes beauty should make a difference. With our monthly subscription, every piece you choose helps create real impact.
Each month, you’ll receive store credit to spend on any jewellery you love, giving you the freedom to build a collection that reflects your style and values. Whether it's something minimal for everyday wear or a meaningful statement piece, the choice is yours.
But this subscription is about more than jewellery. A portion of every monthly payment goes directly to communities in need, supporting initiatives that create opportunity, dignity, and hope.
And there’s a little extra sparkle too.
Every three months, subscribers receive a surprise jewellery piece, thoughtfully selected from our collection and delivered straight to your door — a special reminder that doing good can feel beautiful.
What you get:
- Monthly store credit to spend on any jewellery
- Direct charitable contribution with every subscription
- A surprise jewellery gift every 3 months
- Exclusive access to a community that believes style should have purpose
- Monthly VIP Newsletter detailing the impact of your donations / purchases.
Wear what you love. Support what matters.
What do I receive each month?
What do I receive each month?
Every month you will receive store credit, which you can use to purchase any jewellery you love from our store. Also depending on your subscription every 3 months you get a surprise gift!
How does the charity contribution work?
How does the charity contribution work?
A portion of every subscription payment is donated directly to communities in need. These contributions support initiatives that aim to create opportunity, improve living conditions, and empower people.
Can I choose how to spend my store credit?
Can I choose how to spend my store credit?
Yes! Your monthly store credit can be used on any jewellery available in our store, so you can choose pieces that match your personal style.
Does my store credit expire?
Does my store credit expire?
Your store credit does not expire! It remains in your account and can be used whenever you’re ready to shop.
When will I receive my surprise gift?
When will I receive my surprise gift?
The surprise gift is sent every three months as long as your subscription is active. You will receive it automatically without needing to redeem your credit.
Why should I subscribe?
Why should I subscribe?
Our subscription allows you to build a meaningful jewellery collection while contributing to real change. Every month you receive value through store credit, enjoy surprise jewellery gifts, and help support communities in need.
Can I cancel my subscription?
Can I cancel my subscription?
Yes. You can cancel your subscription at any time through your account settings.